Aloha Everyone,
Two weeks prior to our day of departure to California, J.J. and I had made reservations for a small size trailer. So when a staff from U-Haul Moving & Storage in Bremerton phoned to inform us that they cannot fulfill our reservation, it was a little unnerving. Excuse given was that they have rented all the trailers in the size we reserved. They would be happy to rent us a larger one at an additional cost.
J.J. and I learned not to react emotionally to such news and decided to communicate with the head office regarding this unexpected hiccup later. The two of us moved to option "B" that is to rent from another U-Haul dealer.
Pat (left) and Jeremy's U-Haul Dealership is located on Viking Avenue in Poulsbo. Their attitude on customer service is, "we will satisfy your requirements if that means literally going extra miles to look for what you want." With handshakes and feeling happy, we went to Napa Auto & Truck Parts store just on the next block to purchase a connector.
Back at the RV park, while doing normal inspection, J.J. discovered a small nail embedded in Honu's driver side front wheel. Back to Les Schwab for check up. They remove the nail, placed a patch, and we returned to the RV park all within an hour. Just like our tire rotation, it was free.
Even though our AT&T server was down for several hours, this was a relaxing, wonderful day! The sun was out and I was able to get my one hour walk!
Our dinner in Honu of grilled swordfish, spring-mix salad and fresh peppers for me, heirloom tomatoes for J.J., was superb :-)
Aloha -- Cathi
